RETURNS & EXCHANGES

Whether you shop online, or you are a gift, or gift card recipient, we want you to be 100% pleased with everything you buy. Feel free to return your purchases if you are not completely satisfied with them within 30 days of purchase for a full refund or exchange.

Quick and Simple Returns: Log into your customer account and process your return. 

Or Send us an email and we will send you a return label. hi@hottyfii.com

We have three easy ways to return online merchandise. We will begin processing your return the day we receive your returned merchandise. Each bank handles card refunds differently, but your refund should show on your statement within 3-5 business days. Maybe sooner.

Runway Baker, LLC

Attn: Shipping Dept.

4603 Middle Country Rd.

Calverton, NY 11933

GIFT CARDS

Gift cards are redeemable online using the Online ID found on the back of your gift card. If your gift card does not have an Online ID, or if you have questions, please call the E-Concierge desk at 1-917-244-8855 and we will be able to assist you.